Built a cost‑to‑serve financial model to develop detail forecasts, margin projections, and service level comparisons. Ran a partner RFP, selecting forwarders with real same‑day chops, not just fancy brochures. Negotiated new carrier contracts (regional, and internaitonal parcel + wholesale / pallet services) locking in premium delivery SLAs at volume‑based rates. Integrated inventory orchestration so the nearest node always wins the pick.
Make your inventory work from you and consolidate inventory movement for better magins.
Service level leapt from 87 % to 99.2 % OTIF, average delivery time fell from 4.2 days to 1.7 days in key markets, and ship‑cost per order dropped 38 %. Customers gained doorstep delight; finance gained breathing room.
With the right S&OP and routing process, this can be achieved without increasing inventory. Have your cake and eat it!
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(2016-25©)